Junior Payments Officer

FP Markets, a well-established and ambitious globally-regulated (including CySEC) Australian CFD and forex broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies is expanding globally and is currently looking to recruit a Junior Payments Officer for employment in its Limassol office. An exciting opportunity to join an established but ambitious and rapidly-growing company and be a part of a fast-paced multi-cultural environment with friendly and talented co-workers with a focus on high performance enabled by cutting-edge technologies.

Main Duties and Responsibilities

• Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
• Update the CRM and Platform systems with relevant information
• Liaise with Back Office Manager for any issues
• Handle any client requests/complaints and perform a timely investigation
• Assisting Onboarding/Support in replying to client queries
• Collaborate/Assist the Compliance and Risk Team regarding specific clients 
• Conciliating with customers and service providers on payment issues via different channels
• Other ad-hoc duties as per management’s request

Candidate Profile

• Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
• Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)
• University / College Degree in Business / Economics / Finance or any relevant field
• Experience in a client facing position will be considered an advantage
• A team player with excellent communication skills
• An EU passport holder or have the right to live and work in Cyprus
• Fluent verbal and written English (additional languages are an advantage)
• Ability to work in shifts Monday-Friday (08:00-16:00, 10:00-18:00, 12:30-20:30)

Benefits

• Competitive remuneration package
• Professional team and friendly atmosphere
• Free lunch every Friday
• Paid medical insurance upon regularization
• Continuous personal development

Interested candidates should send their CV to [email protected]